Shipping policy
Order Processing Time
At Mividass.shop, we process all orders within 1–3 business days. Orders placed on weekends or holidays will be processed the next business day. During peak seasons, processing times may be slightly extended.
Shipping Methods and Estimated Delivery
We offer multiple shipping options depending on your location. Estimated delivery times vary based on your destination and the selected shipping method. Please note that delays can occur due to customs inspections, weather conditions, or carrier issues.
Customs, Duties, and Taxes
International shipments may be subject to customs duties, import taxes, or other charges imposed by your country’s customs office. These fees are the responsibility of the customer. Mividass.shop has no control over such charges and cannot predict their amount. Please contact your local customs office for more information before placing your order.
Incorrect Shipping Address
Please ensure that your shipping address is complete and accurate at the time of purchase. Mividass.shop is not responsible for orders that are delayed, lost, or returned due to incorrect or incomplete shipping addresses provided by the customer.
If an order is returned to us due to an incorrect address, the customer will be responsible for any reshipping fees. We cannot offer refunds for packages that are marked as delivered but cannot be located due to address errors.
Shipping Address Accuracy
Customers are responsible for providing accurate and complete shipping information. Please review your address carefully before placing your order.
Order Tracking
Once your order has been shipped, you will receive an email confirmation with a tracking number. You can use this number to track your package online at any time.
Lost or Damaged Shipments
If your package is lost or damaged in transit, please contact us at shopmividass@gmail.com within 7 days of the expected delivery date. We will work with the shipping carrier to resolve the issue as quickly as possible.